Frequently Asked Questions

Half-day daycare covers structured supervision, activity, and rest periods for approximately four hours, while full-day extends care throughout the workday. Both include monitored play, bathroom breaks, and quiet rest intervals based on your dog's energy level and temperament.

Yes, the team accommodates dogs with behavioral challenges and high anxiety by tailoring routines to individual comfort levels. Structured schedules, familiar items from home, and attentive supervision help anxious dogs settle during their stay.

Current vaccination records are required before participation in boarding or daycare. This includes rabies, distemper, and Bordetella at minimum. Bring documentation to the initial meet-and-greet so the team can verify health requirements before your dog's first stay.

A luxury bath includes washing, drying, ear cleaning, and nail clipping. Full grooming adds a haircut, face and feet cleanup, and sanitary trimming. Service selection depends on coat type, length, and whether maintenance or styling is the goal.

Walk pace and route are adjusted based on whether your dog needs brisk exercise, calm exploration, or frequent sniffing breaks. High-energy dogs receive longer, faster-paced outings, while senior or anxious dogs get slower, shorter walks focused on comfort.

The team enters your home using provided access instructions, checks water and food, handles bathroom breaks, and provides companionship and stimulation. Drop-ins work well for pets that prefer staying home but need midday care while owners are at work.

Transport service is available with boarding packages, allowing pickup and drop-off between Manhattan and the Carmel facility. This eliminates the need for owners to drive upstate when booking overnight stays at the family-style kennel-free location.

Bring vaccination records, emergency contact information, veterinary details, feeding instructions, and any medications. Discuss your dog's routine, temperament, handling preferences, and comfort items. This meeting ensures the team understands your dog's individual needs before the stay begins.

Puppy training focuses on consistent commands, positive reinforcement, and establishing boundaries that make housebreaking and obedience routines clearer. Repetition and structured expectations help puppies understand where to eliminate and how to respond to basic cues.

These are supervised enrichment outings that provide variety and stimulation beyond the standard boarding routine. Dogs may visit parks, trails, or outdoor spaces for additional exercise and exploration, particularly during longer stays when extra activity benefits their well-being.

Yes, grooming can be scheduled during boarding stays at the Carmel location, allowing your dog to return home clean and trimmed. This is convenient for owners traveling for extended periods who want grooming handled without a separate appointment.